About Nains
We are a team of dedicated software engineers and industry experts committed to delivering innovative solutions that streamline operations and drive business success.
Our Mission
At KN Agency, we believe that technology should simplify complexity, not add to it. Our mission is to create software solutions that empower logistics firms, hospitals, and BPOs to exceed their service level agreements and operational goals.
Since our founding over 12 years ago, we've helped more than 150 organizations transform their operations through intelligent automation, real-time monitoring, and data-driven insights.
Every solution we build is tailored to the unique challenges of your industry, ensuring that you get software that works the way you do—not the other way around.
Our Core Values
The principles that guide everything we do
Client-Focused
Your success is our success. We prioritize understanding your unique needs and delivering solutions that exceed expectations.
Innovation-Driven
We stay ahead of technology trends to bring you cutting-edge solutions that give you a competitive advantage.
Quality Obsessed
We maintain the highest standards in code quality, security, and performance. Every release is thoroughly tested.
Collaborative
We work alongside your team as partners, ensuring smooth integration and knowledge transfer at every step.
Success Stories
Real results from our client partnerships
Global Logistics Provider
Our custom SLA management system helped a major logistics company reduce delivery delays by 45% and improve customer satisfaction scores.
Regional Hospital Network
A healthcare system streamlined patient intake and record management, reducing processing time by 60% while maintaining HIPAA compliance.
International BPO
Our workflow automation tools increased agent productivity by 30% and improved first-call resolution rates across multiple call centers.
Let's Build Something Great Together
Join the 150+ organizations that trust KN Agency to power their mission-critical operations.